The course clarifies the differences and connections between critical success factors (CSFs), key results indicators (KRIs), and key performance indicators (KPIs) explaining how each should be used and how to pick the vital few measures from the many indicators that most organisations use.
Participants will discover a powerful method for implementing a successful performance measurement system, exploring a range of proven performance measures, and use Excel to develop useful Dashboard and Scorecard worksheets.
NOTE: For our customised events all you need to do is provide us with what you want to achieve or tell us about the training requirements of the group and we will agree on a date, venue and produce a course proposal for you along with the costs. Discounts may be applicable for group booking or early birds.
Suite 106i, First Floor, Plaza 668
668 Hitchin Road
Call: +44 1582 612 119
+44 7733 782 193
First Floor, Shashilga Court,
Plot 111 & 112
Sector Centre A, Jahi,
+234 806 823 7342 (Nigeria)
+44 079 8524 6823 (UK)
Contact: Ms. Violet Mwanda
Plot No 3638/N, Corner Mwaleshi
Kwacha Road,Olympia Park,
P.O.Box 51191, Lusaka, Zambia
Tel: :+260 760434319, +260 955851668