Knowledge Management

Introduction
Knowledge management emerged from the convergence of globalisation and the nexus of organisational and technological change, the developments have resulted in fundamental changes both to economies and to organisations. Central to such changes is recognition of knowledge as the most valuable resource available to organisations and as the most likely source of competitive advantage.

The purpose of knowledge management is to harness, develop and direct the expertise of your organisation and to apply it effectively to achieve strategic objectives. Its purpose is also to encourage learning and innovation as sources of competitive advantage. The training is split into two modules:

• Module I – Consist of 6 classroom based sessions
• Module II – An educational tour of the national archives centre, headquarters.

Course Content

• Knowledge management in organisations
• The knowledge management paradigm
• The knowledge management life cycle
• Knowledge management models
• Building a knowledge management rational 
• Vision and search within and outside your organisation
• Generation, acquisition and capture for your organisation
• Application/implementation of KM in your organisation

Learning Outcomes

• Examine the various human, organisational and technological components that together combine to produce knowledge management
• Demonstrate a broad, critical and practical understanding of knowledge management theories and practices in the real world
• Develop an informed practice by understanding the ethical and legal implications in managing knowledge
• Reflect upon different knowledge management paradigms and their value
• Develop a vision and strategy for a knowledge centric workplace, ensuring that it integrates with the ITF’s business strategy
• Design and facilitate smooth transition of knowledge 
• Be able to identify, capture, share and institutionalise knowledge with internal and external stakeholder

NOTE: For our customised events all you need to do is provide us with what you want to achieve or tell us about the training requirements of the group and we will agree on a date, venue and produce a course proposal for you along with the costs. Discounts may be applicable for group booking or early birds.