INTRODUCTION:
Negotiation and conflict resolution are essential skills for achieving successful outcomes in complex, high-stakes situations. This topic explores advanced negotiation techniques and conflict resolution strategies that foster collaboration, build trust, and achieve win-win results. Participants will learn to analyse negotiation dynamics, manage power imbalances, and resolve conflicts constructively, enabling them to navigate challenging scenarios with confidence and professionalism.
LEARNING OUTCOMES:
- Understand Negotiation Dynamics
- Develop Advanced Negotiation Strategies
- Manage Power Imbalances
- Resolve Conflicts Effectively
- Build and Sustain Relationships
- Evaluate Negotiation Outcomes
INDICATIVE MODULES:
- Principles of Advanced Negotiation
- Conflict Analysis and Dynamics
- Negotiation Strategies and Tactics
- Communication and Persuasion Techniques
- Mediation and Facilitation Skills
- Cross-Cultural Negotiation Considerations
- Ethical Considerations in Negotiation
- Conflict Resolution Frameworks
