INTRODUCTION:
This course equips participants with advanced negotiation and conflict resolution skills to effectively manage complex and high-stakes interactions. By combining theory with practical applications, the course emphasises strategic communication, psychological insights, and innovative conflict resolution techniques that lead to mutually beneficial outcomes.
LEARNING OUTCOMES:
- Master advanced negotiation strategies and tactics.
- Analyse complex conflict scenarios and their underlying dynamics.
- Enhance communication and persuasion skills.
- Apply psychological principles to resolve disputes in a constructive manner.
- Develop frameworks for effective mediation and conflict resolution.
- Evaluate negotiation outcomes and refine strategies through continuous feedback.
INDICATIVE MODULES:
- Introduction to Advanced Negotiation
- Negotiation Theories and Models
- Psychological Dynamics in Conflict
- Strategic Communication and Persuasion
- Mediation and Facilitation Techniques
- Conflict Resolution Frameworks
- Negotiation Tactics for High-Stakes Situations
- Ethical Considerations in Conflict Resolution
- Case Studies in Advanced Negotiation
