INTRODUCTION:
This course explores how emotional intelligence (EI) can significantly enhance management and leadership effectiveness. It covers the core components of EI, including self-awareness, self-regulation, motivation, empathy, and social skills. It demonstrates how these can be leveraged to improve team performance, decision-making, and conflict resolution.
LEARNING OUTCOMES:
- Understand the core components of emotional intelligence
- Develop self-awareness and self-regulation skills
- Enhance interpersonal communication and empathy
- Apply EI techniques to improve team dynamics
- Resolve conflicts and manage stress effectively
- Measure and improve leadership impact through EI
INDICATIVE MODULES:
- Introduction to Emotional Intelligence
- Self-Awareness and Self-Regulation Strategies
- Developing Empathy in Leadership
- Communication and Relationship Building
- Conflict Resolution and Stress Management
- Integrating EI into Leadership Practices
- Tools and Techniques for EI Development
- Measuring EI Impact on Organisational Performance
- Case Studies in EI-Enhanced Leadership
