Labour Relations: Best Practice and Managing in a Unionised Environment

Description

Introduction

This specialised training will deepen knowledge on the role of managers, unions and employee representatives and how they can nurture trust-based relationships within the organisation and generate a positive work culture which improves the overall productivity and output of a business, as well as benefiting the employee’s well-being even when conflict arises.

Learning outcomes: by completing this course, participants will be able to:

• Understand the Strategic Nature of Employee Relations
• The Role of Unions and other Employee Representatives
• Recognise the importance of Employee Engagement
• Understand Collective agreements – the legal framework
• Develop Performance Management that Delivers
• Understand mediation, Bargaining and Collective Agreements
• How to Investigate and Handle Grievances, Settlements and Arbitration.