Labour Relations: Best Practice and Managing in a Unionised Environment


This is a full-venue event. Training tools, Certificates and refreshments will be provided. Should you be interested in the online version or your in-house delivery? Please contact us.





This specialised training will deepen knowledge on the role of managers, unions and employee representatives and how they can nurture trust-based relationships within the organisation and generate a positive work culture which improves the overall productivity and output of a business, as well as benefiting the employee’s well-being even when conflict arises.

Learning outcomes: by completing this course, participants will be able to:

  • Understand the Strategic Nature of Employee Relations
  • The Role of Unions and other Employee Representatives
  • Recognise the importance of Employee Engagement
  • Understand Collective agreements – the legal framework
  • Develop Performance Management that Delivers
  • Understand mediation, Bargaining and Collective Agreements
  • How to Investigate and Handle Grievances, Settlements and Arbitration.

Event Details

NOTE: For our customised events all you need to do is provide us with what you want to achieve or tell us about the training requirements of the group and we will agree on a date, venue and produce a course proposal for you along with the costs. Discounts may be applicable for group booking or early birds.

Start date: 18 November 2024

End date: 29 November 2024

Start time: 09:00 UTC+04

End time: 17:00 UTC+04

Venue: Dubai, U.A.E

Phone: +44 1582 414 144


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