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This is a full-venue event. Training tools, Certificates and refreshments will be provided. Should you be interested in the online version or your in-house delivery? Please contact us.
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Assertiveness is the ability to express yourself and your rights in an open, non-confrontational way. Yet assertiveness does not come naturally because we have all learned passive behaviours to stave off confrontation.
The course structured to give participants the appropriate tools to assert themselves in a wide range of work situations. They will learn how the proper use of assertive behaviour enables people to deal with work colleagues, clients, suppliers, and personal contacts creatively yet maintain manner and improve relationships.
NOTE: For our customised events all you need to do is provide us with what you want to achieve or tell us about the training requirements of the group and we will agree on a date, venue and produce a course proposal for you along with the costs. Discounts may be applicable for group booking or early birds.
Start date: 14/06/2021
End date: 18/06/2021
Start time: 09:00 GMT
End time: 17:00 GMT
Venue: Luton-London, UK
Phone: '+44 1582 414 144