Improving Communication with Taxpayers


This is a full-venue event. Training tools, Certificates and refreshments will be provided. Should you be interested in the online version or your in-house delivery? Please contact us.





Effective public relations solutions involve meeting communication needs and producing collateral material that creates a positive image for businesses and organisations.

This workshop will cover case studies, analysis of overall aim of public relations, marketing and tools for PR and Marketing programs. It will also include communication tools for tax professionals, evaluation, monitoring and reporting.

Course Content

  • Definition of marketing and public relations in a tax administration
  • Call and contact centres
  • Tools for tax PR and marketing programs
  • Media analysis
  • Marketing tools– case studies

Learning Outcomes
Upon completion, participants will be able to effectively apply public relation strategy and planning involved in meeting the communication needs of stakeholders and producing collateral material that creates a positive image for tax regulators.

Event Details

NOTE: For our customised events all you need to do is provide us with what you want to achieve or tell us about the training requirements of the group and we will agree on a date, venue and produce a course proposal for you along with the costs. Discounts may be applicable for group booking or early birds.

Start date: 15 July 2024

End date: 19 July 2024

Start time: 09:00 BST

End time: 17:00 BST

Venue: Luton-London, UK

Phone: '+44 1582 414 144


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