IT User Skills


This is a full-venue event. Training tools, Certificates and refreshments will be provided. Should you be interested in the online version or your in-house delivery? Please contact us.





This course is specially designed to increase people’s IT skills working in a wide range of industries. As the candidate’s progress through this training, they will demonstrate that they have the necessary practical skills, knowledge and competence to work effectively and efficiently with various packages.

Course Content

  • Use IT Systems
  • Operate a computer
  • IT trouble-shooting for users
  • IT maintenance for users
  • IT Security for users
  • Artwork and imaging software
  • Internet and intranets
  • E-mail
  • Word processing software
  • Spreadsheet software
  • Database software
  • Website software
  • Presentation software
  • Specialist or bespoke software
  • Evaluate the impact of IT
  • Use IT to exchange information
  • Sector-specific unit

Learning Outcomes 
To achieve this qualification candidates shall gain practical training of the most common features of making selective use of IT for specific business functions and processes.

Event Details

NOTE: For our customised events all you need to do is provide us with what you want to achieve or tell us about the training requirements of the group and we will agree on a date, venue and produce a course proposal for you along with the costs. Discounts may be applicable for group booking or early birds.

Start date: 19 February 2024

End date: 23 February 2024

Start time: 09:00 BST

End time: 17:00 BST

Venue: London, UK

Phone: '+44 1582 414 144


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