Processes and Strategies, Improving Taxpayer Communication with Tax Authority


This is a full-venue event. Training tools, Certificates and refreshments will be provided. Should you be interested in the online version or your in-house delivery? Please contact us.




Tax Administrators face the need to establish an effective communication system better to inform internal and external stakeholders about their critical projects.

The purpose of this workshop is to help participants develop a plan and strategies for improving tax authority communication with taxpayers.

Course Content

  • Overview of Tax Communication
  • Establishing more proactive media relations
  • Communication Tools for Tax Professionals I)
  • Communication Tools for Tax Professionals ii)
  • Evaluation
  • Marketing Tools – Case Studies

Learning Outcomes

  • Open and manage communication with stakeholders in order to inform and educate stakeholders about their rights and obligations
  • Improve and expand the existing forms of the external and an internal communication network and introduce new channels
  • To introduce modern communication tools for timely communication between tax regulators and stakeholders
  • To provide a constant level of transparency in communication with the public
  • To encourage employees to use new forms of communication which improve cooperation, motivation and efficiency of operations
  • To encourage employees to share information, knowledge and experience directly with both internal and external stakeholders

Event Details

NOTE: For our customised events all you need to do is provide us with what you want to achieve or tell us about the training requirements of the group and we will agree on a date, venue and produce a course proposal for you along with the costs. Discounts may be applicable for group booking or early birds.

Start date: 13 May 2024

End date: 17 May 2024

Start time: 09:00 BST

End time: 17:00 BST

Venue: New York, USA

Phone: '+44 1582 414 144


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