Login to your account

Username *
Password *

Create an account

Fields marked with an asterisk (*) are required.
Name *
Username *
Password *
Verify password *
Email *
Verify email *
Captcha *
Reload Captcha

Covid-19 update: Announcements

     ‘We at Prospects Development Services intend to continue to provide the full range of consultation services during the Coronavirus pandemic. We have already put in place measures to maintain a healthy environment for all staff and clients. We will continue to adapt and adjust our procedures as guidance changes. Please contact us on +4477 337 82193 to ensure business continuity. Booking can be arranged for future training by telephone, Skype or WhatsApp.’

Business Process Mapping

This insightful course will enable candidates to document, understand and improve their organisation’s business processes. Candidates will leave the course with the knowledge, and confidence, to implement business process mapping within their organisation and make significant gains in business performance.

Course Content

  • Understanding the terms
    - What is a ‘process’?
    - Key terms in business process mapping
  • The stages of business process mapping
  • Mapping a business activity
    - Defining the start, end and purpose of a business activity
    - Defining the key moments - tasks, decisions, inputs & outputs
  • The details behind the processes
    - Workshop facilitation skills
    - Titles & numbering
    - Recording key information - tasks, decisions, inputs, outputs, constraints & dependencies

Learning Outcomes

  • Candidates will be able to make positive improvements to their business process and increase profitability
  • Examine the effectiveness of current processes
  • Have the necessary skills and confidence to map a new process
  • Identify gaps in processes and suggest improvements


NOTE: For our customised events all you need to do is provide us with what you want to achieve or tell us about the training requirements of the group and we will agree on a date, venue and produce a course proposal for you along with the costs. Discounts may be applicable for group booking or early birds.

Event Properties

Event Date 07/12/2020
Event End Date 11/12/2020
Registration Start Date 31/05/2019
Available place 25
Cut off date 04/12/2020
Individual Price £2,200
London, UK
Greater London, UK
London, UK
£2,200 25

Location Map

Share this event: